Intents: A Rethink

At first it seemed easy to recognize a “yes” input but we quickly discovered there are many ways to say “yes”, some less obvious than others

What Makes a Good Chatbot?

I started with my mentor and friend, Yaki Dunietz whose passion for bridging the gap between man and machine has inspired me over the years.

What is the Perfect Bot?

“Kintsugi Botness” is my new philosophy. It treats every bug, every missed input, every flaw as part of the whole.