In Taking Turns, CoCoHub talks to conversation designers from all over the world about their experiences, values, challenges and success stories.
Imagine that you had a hobby of playing around with technology in your house, and then you find a way to turn your enthusiasm into… Read More »Lauren Golembiewski: Voice Interaction can help you learn a new instrument
We’re approaching the end of August and the beginning of September – which regularly means one thing: It’s BACK TO SCHOOL time! Well, this year… Read More »Rebecca Evanhoe: “Context is the most important thing for a voice bot”
Sometimes a nice presentation can make up your company stakeholders’ mind, but sometimes you need to go the distance to convince them. Emiel Langeberg, voice… Read More »Emiel langeberg: “voice tech can also be a research tool”
A Chatbot, as we know, can help millions of people every week. But sometimes the challenges can come when you have a narrower, more defined… Read More »Thorben Stemann: “Users asked my bot for her picture”
For Maaike Coppens, conversation design was a destiny. Already a UX design and language enthusiast, she stormed the field of conversational agents and became an… Read More »Every Word Matters: Maaike Coppens talks conversation design
She didn’t have a UX or a development background, but nevertheless, Hillary Black became an expert on the conversational AI field – as her company… Read More »Hillary Black: “Chatbots are like social media on its early days”
Sometimes, the most random turn of life can take you to the greatest places. For Greg Bennett, conversation design lead at Salesforce in San Francisco,… Read More »Breakup, Pokemon and YASS!: Greg Bennett talks conversation design
On paper, nothing seems more different between an Improv stand-up comedy show – vibrant, wild, unexpected, full of uncontrollable laughter that make you lose yourself… Read More »Kent Morita: “In the right context, humor is very effective”
Can you imagine sitting in a bank, being the first line of contact, talking with people, hearing all their complaints, trying to get them throughout… Read More »Henry Ginsburg: “Want to get in? Grab a pen and start writing”
During the Coronavirus pandemic, the first responders and medical crews put their lives on the line for people all over the world. But there are… Read More »Michelle Parayil: “Bad copy can ruin a customer’s day”
