Sometimes, you see the spark in the eyes of the person you’re talking to – and Nick Thomson is one of these people. The GotBot Bot overlord from Cape Town, South Africa, was working in account management two years ago, when his fascination with conversational AI – inspired by a
Building your chatbot could be done if a few ways. You can use pre-built components – customizable flows centered on a single topic/goal – Or create your own custom flow with the “say” and “navigate” components. That means you’ll be building your components from scratch, an option you’d like to
A lot of companies went conversational over the last few years, and especially in 2020. When a pandemic stopped the world as we knew it, it forced processes that were stuck in drawers for months, if not years – and chatbot use skyrocketed and became a crucial marketing channel. But going
Today, every person needs to be a storyteller. To know how to convey a message in a fascinating way, to be able to hold people with anticipation for more. But since chatbots are trying to imitate human interactions, why can’t chatbots or voicebot tell a story? In a world where
In 2020, one of the biggest buzzwords – following a year that was defined by the first modern-era worldwide pandemic – is “The New Normal”. So, well, here’s part of this new normal: online meetings and conferences are here to stay. Sure, it does have its deficiencies. But with so
MedTech, TeleHealth, HealthTech – a lot of big words are trying to capture the revolution that the healthcare industry is going through these days. The Coronavirus limited physical movement and accesibility, thus forced HMOs and companies to change and expand their digital presence. One of the ways is with healthcare
Chatbots are becoming much more common in a lot of industries, including healthcare, insurance, and e-commerce. Here are a few reasons why chatbots are making a big splash in the field of E-commerce globally, and why chatbot monetization becomes a popular trend. The world has changed during the last year
10 years after starting out helping friends create conversational interfaces, Zexter Zavalaza Hough Snee, PhD is a much-respected veteran and expert in the conversational AI fields. After being a writer, lecturer and researcher in California Berkeley, he moved to the Big Tech and recently became a lead linguist and conversational
Guest Post // Benjamin McCulloch Do you know that once Orson Welles made a radio production of the War of the Worlds, and because people couldn’t see the images to notice that it was a fake, they heard these news reports.The Orson Welles had created and they really thought that
Just 8 months ago, Zara Jillings was still dressing up for basketball games – fighting for rebounds and directing the offense for Fordham university at the Atlantic 10 tournaments. Instead of digital people, she managed partnerships in pick’n’rolls or in a zone coverage. After the Coronavirus cut the NCAA season
Even before the Covid-19 crisis, banks and finance institutions moved towards using more and more digital channels. Today, the finances chatbot becomes increasingly popular. Which
Google Meet, Google’s enterprise-focused online meeting tool, was one of the most used over the last year. The global Covid-19 pandemic has changed the world.
“Hey, what’s your opening hours?” “Sorry, I don’t understand” “Excuse me, where are you located?” “Can you repeat that”? As humans, we’re used to talking
In the world of #VoiceFirst, not only every word – but every sound can matter, too. The right sound can become a trademark, trigger emotions
Customer journey became a buzzword over the last decade or so, when digital marketing became a must for every company and business in the world
Nobody is born as a conversation designer. It’s one of the world’s emerging professions, but some people weren’t even called this way when they started
