Sometimes a nice presentation can make up your company stakeholders’ mind, but sometimes you need to go the distance to convince them. Emiel Langeberg, voice conversation design lead for Dutch fintech company Kandoor, chose to emphasize the difference between a voice and a textual conversation interface in the funniest possible
A large cellular carrier deploys a multi purpose chatbot to help users operate their device, perform various actions, ask questions and even have a small talk chat. The user’s identity is automatically acquired when they initiate contact, from the company DB. Other basic parameters about this user are also loaded
A Chatbot, as we know, can help millions of people every week. But sometimes the challenges can come when you have a narrower, more defined and, most importantly, a returning audience. That’s what happened to Thorben Stemann, who wasn’t even initially hired to run a chatbot for his translations company,
For Maaike Coppens, conversation design was a destiny. Already a UX design and language enthusiast, she stormed the field of conversational agents and became an international expert and speaker, urging companies and people to get the user the best experience – starting with the smallest unit of the conversation itself:
She didn’t have a UX or a development background, but nevertheless, Hillary Black became an expert on the conversational AI field – as her company created a automated two-way texting robot that helps out Fintech companies. Hillary combined microcopy, social media and persona-building, and tells us, in the current iteration
The following dialog was taken from a user having a conversation with a Chatbot, after the user brought up the subject “Dancing”: B1: Dance is a beautiful expression of your feelings. Do you agree?U1: How do you know? Do you have feelings? B2: Yes I do. I have feelings. Prove
Sometimes, the most random turn of life can take you to the greatest places. For Greg Bennett, conversation design lead at Salesforce in San Francisco, it was a memorable end to a relationship, that drove him to become a world-leading expert on the connection between linguistics, with MA and BA
On paper, nothing seems more different between an Improv stand-up comedy show – vibrant, wild, unexpected, full of uncontrollable laughter that make you lose yourself in the moment – and a chatbot – planned, a code which is controllable by logs, while its pure existence aims to fulfill a marketing
What do sirens have to do with it? AnnA released its first single today, and fittingly for a bot, it’s not a man-made creation: The lyrics were completely generated by an NLG algorithm, and the singing is performed in AnnA’s “regular” voice. The name of this meetup, where this song
First there were chatterboxes. Mostly children, but also old ladies and taxi drivers. After Eliza hit the streets in the 60s, the term was paraphrased to “chatterbot”. The “chatter” soon gave way to the shorter “chat”, and the term “Chatbot” became the standard for software which engages in natural language
Sometimes a nice presentation can make up your company stakeholders’ mind, but sometimes you need to go the distance to convince them. Emiel Langeberg, voice
A large cellular carrier deploys a multi purpose chatbot to help users operate their device, perform various actions, ask questions and even have a small
A Chatbot, as we know, can help millions of people every week. But sometimes the challenges can come when you have a narrower, more defined
For Maaike Coppens, conversation design was a destiny. Already a UX design and language enthusiast, she stormed the field of conversational agents and became an
She didn’t have a UX or a development background, but nevertheless, Hillary Black became an expert on the conversational AI field – as her company
The following dialog was taken from a user having a conversation with a Chatbot, after the user brought up the subject “Dancing”: B1: Dance is
