This short discussion is about Chat Bots (“chatbots”) and Voice Bots. Personally, I’ve been using the term “chatbot” to denote all conversational systems, text and… Read More »Bots with an Agenda: How to humanize your chatbot
CEO, AI Conversation Systems Yaki@a-i.com
What is “deep context switching” in a chatbot? Consider the following transcript between a user and a healthcare chatbot, designed to check up on an… Read More »Deep Context Switching in Conversational AI
A large cellular carrier deploys a multi purpose chatbot to help users operate their device, perform various actions, ask questions and even have a small… Read More »Why do we need Global Variables in Open Domain Chatbots?
Feedback loops are all around us. It is the basic principle of evolution: A change occurs; The environment responds – the result of the change,… Read More »The Feedback Loop: A basic Chatbot Development process
Voice and text-based conversational AI are quickly permeating all kinds of online services and applications. And more and more users and deployers of these new… Read More »CoCo and GDPR: Privacy Risks With Conversational AI
I developed applications, Enterprise systems, software development tools, and throughout all this time the term “AI” rarely came up
People in the voice community and in the chat space are beginning to realize the vast difference between a PA and a real chatbot.
At first it seemed easy to recognize a “yes” input but we quickly discovered there are many ways to say “yes”, some less obvious than others