The eternal debate, of how to build a successful sales chatbot, usually revolves around the amount of automation vs the amount of human touch. Eric Kades,… Read More »Eric Kades: Every Sales chatbot needs to have a human safety valve
Eran Soroka is the head of marketing operations for CoCoHub. He joined the company after 23 years of journalism, using innovation and data-analysis to adapt the media to the changing world. Also known as an NBA analyst. Contact him at firstname.lastname@example.org | twitter.com/sorokman | or via Linkedin.
Sometimes, you see the spark in the eyes of the person you’re talking to – and Nick Thomson is one of these people. The GotBot… Read More »Nick Thomson: Company Chatbots make them a lot more efficient
A lot of companies went conversational over the last few years, and especially in 2020. When a pandemic stopped the world as we knew it,… Read More »Your chatbot needs a personality. Here are 7 reasons why.
Today, every person needs to be a storyteller. To know how to convey a message in a fascinating way, to be able to hold people… Read More »Storytelling Chatbots: How Amy Stapleton helps the lonely feel better
In 2020, one of the biggest buzzwords – following a year that was defined by the first modern-era worldwide pandemic – is “The New Normal”.… Read More »6 use cases for chatbots on Zoom calls: your new marketing strategy
MedTech, TeleHealth, HealthTech – a lot of big words are trying to capture the revolution that the healthcare industry is going through these days. The… Read More »Geertina Hamstra: people prefer to tell personal things to a chatbot
10 years after starting out helping friends create conversational interfaces, Zexter Zavalaza Hough Snee, PhD is a much-respected veteran and expert in the conversational AI… Read More »Dexter Zavalza: former educators can contribute a lot to conversational AI
Guest Post // Benjamin McCulloch Do you know that once Orson Welles made a radio production of the War of the Worlds, and because people… Read More »When Sound Design makes all the difference
Just 8 months ago, Zara Jillings was still dressing up for basketball games – fighting for rebounds and directing the offense for Fordham university at… Read More »Transition game: how Zara Jillings pivoted from Hoops to digital people
When Coronavirus brought the world to a halt – including the physical experience of shopping… the chatbots came to save the day. Maciej Maliszewski, head… Read More »Maciej Maliszewski: Chatbots can be the most important business channel