I developed applications, Enterprise systems, software development tools, and throughout all this time the term “AI” rarely came up
People in the voice community and in the chat space are beginning to realize the vast difference between a PA and a real chatbot.
At first it seemed easy to recognize a “yes” input but we quickly discovered there are many ways to say “yes”, some less obvious than others
If you already developed buttoned chatbots, you have my sympathies. If you are about to develop one, do yourselves a favor…
If we let the user offer a time-slot and it is available, we are home free. But life is usually more complicated.